Privacy Policy

Privacy Policy – Stone Connection

Introduction

At Stone Connection, your privacy matters to us. We are committed to protecting your personal information and being transparent about how it is collected, used and stored. This Privacy Policy explains what information we gather when you visit our website and how we keep it safe.
By using our site or providing your personal details, you agree to the terms outlined in this policy.

Types of Information Under the Privacy Act 1998 (Cth)

The Privacy Act 1998 (Cth) (Privacy Act) defines several types of information, including Personal Information and Sensitive Information.

Personal Information

Personal Information refers to information or an opinion about an identifiable individual or someone who is reasonably identifiable—

whether the information is true or not, and
whether the information is recorded in material form or not.

If information does not identify you or allow your identity to be reasonably determined, it is generally not considered Personal Information and does not fall under this Privacy Policy.

Sensitive Information

Under the Privacy Act, Sensitive Information includes details such as:

racial or ethnic origin
political opinions
political association membership
religious or philosophical beliefs
trade union or professional body memberships
criminal records
health information

We only use Sensitive Information:

for the primary purpose it was collected
for a secondary purpose directly related to the primary purpose
with your consent, or when required or authorised by law

Information We Collect

Personal Information

When you make enquiry, request for quote, place an order, or contact us, we may collect information such as:

your name
email address
phone number
billing and shipping addresses

Usage Information

We may automatically collect information about your interactions with our website, including:

IP address
browser type
pages visited
time spent browsing

This information helps us understand site performance and enhance user experience.

Payment Information

We do not accept or process payments through our website.

All payments for orders are completed via bank transfer only.

No banking or credit card details are collected or stored on our website

How We Use Your Information

We use your information to:

process your orders and deliver products
communicate order updates or respond to enquiries
provide customer support
maintain and analyse website performance

Sharing Your Information

We do not sell, trade or rent your personal information.

We may share information with trusted third-party service providers such as:

delivery and logistics partners
email or marketing platforms

These parties may only use your information to perform services on our behalf.

We may also disclose information when required by law, including for legal proceedings or regulatory compliance.

Data Security

We take reasonable steps to protect your information through:

secure servers
encrypted transmissions
industry-standard security practices

Our goal is to safeguard your data from unauthorised access, misuse, loss or alteration.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

enhance site functionality
remember your preferences
analyse user activity and website performance

You may disable cookies in your browser settings, though some features may not function properly.

Your Rights and Choices

You have the right to:

access the personal information we hold about you
request correction or updates to your details
request deletion of your data (subject to legal obligations)
opt out of marketing communications

To exercise these rights, contact us at:
📧 stoneconnection@outlook.com.au

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes in this policy or as required by law. When information is no longer needed, it is securely deleted or anonymised.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites. We recommend reading their privacy policies before sharing personal information.

Children’s Privacy

Our website is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from children. If such information is discovered, we will take steps to delete it.

Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review the policy regularly.

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at:

stoneconnection@outlook.com.au